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CUSTOMER RELATIONSHIP MANAGEMENT

Instructor


syv44

Course Overview

Tynexia’s Customer Relationship Management (CRM) training and certification course is designed to equip participants with essential skills and knowledge to thrive as effective customer service managers. Throughout the 8-week program, you will delve into understanding customer needs, mastering assertive communication, and developing problem-solving techniques to enhance customer satisfaction. Our interactive virtual format combines comprehensive manuals, workbooks, and real-world case studies to ensure a dynamic learning experience. By the end of this course, you will be well-prepared to turn dissatisfied customers into loyal advocates and advance your career in customer relationship management.

Key Program Highlights:

  1. Hands-On Training: Engage in practical experiences that develop job-specific skills in customer relationship management.
  2. Internship & Projects: Benefit from up to 4 months of internship opportunities while working on real-world projects, enhancing your expertise and providing verifiable work references.
  3. Career Development Support: Receive assistance in building a professional profile and job prospecting to secure employment in the customer relationship field.

By the end of the Customer Relationship Management course at Tynexia, participants will be empowered with the tools and knowledge to enhance customer loyalty and drive business growth. Join us for an engaging and transformative learning experience!


Program Dates:

  1. Start Date: March 31, 2025
  2. End Date: April 30, 2025

LIVE CLASSES:

  1. SUNDAYS

Time:

  1. 3:30 PM -5:30PM

Duration:

  1. 8 weeks

Fees:

The Tynexia course is available as a virtual online class for all states in Nigeria.


  • Professionals managing customer relationship activities across various industries.

  • Individuals looking to pivot their careers toward customer relationship management.

  • Aspiring customer service managers seeking foundational knowledge and skills.

  • Mid- to senior-level executives who wish to enhance their CRM expertise.

  • Those who do not meet the program’s requirements but express interest are encouraged to consult a Career Advisor

  • Basic computing skills are essential.

  • Completion of the course fee and enrollment form is required 2 weeks prior to the course start date.

  • Payment For This Courses Covers

  • Course Workbook

  • Course Materials

  • Online Library

  • Course Test

  • Course Videos

  • Course Groups

  • Course Certificate

5,000.00


  • Duration

    72:00:00


  • Language

    english


  • Skill

    Experts


  • Available Seats

    10000


  • Last Update

    March 10, 2025