Tynexia

Course Overview

Tynexia’s Customer Relationship Management (CRM) training and certification course is designed to equip participants with essential skills and knowledge to thrive as effective customer service managers. Throughout the 8-week program, you will delve into understanding customer needs, mastering assertive communication, and developing problem-solving techniques to enhance customer satisfaction. Our interactive virtual format combines comprehensive manuals, workbooks, and real-world case studies to ensure a dynamic learning experience. By the end of this course, you will be well-prepared to turn dissatisfied customers into loyal advocates and advance your career in customer relationship management.

Key Program Highlights:

1. Hands-On Training: Engage in practical experiences that develop job-specific skills in customer relationship management.
2. Internship & Projects: Benefit from up to 4 months of internship opportunities while working on real-world projects, enhancing your expertise and providing verifiable work references.
3. Career Development Support: Receive assistance in building a professional profile and job prospecting to secure employment in the customer relationship field.

Program Dates:

1. Start Date: March 31, 2025
2. End Date: April 30, 2025

LIVE CLASSES:

1. SUNDAYS

Time:

1. 3:30 PM -5:30PM

Duration:

1. 8 weeks

Fees:

The Tynexia course is available as a virtual online class for all states in Nigeria.